Go South Coast puts its colleagues at the forefront of business; we simply could not operate without the hundreds of employees that carry out frontline tasks 24 hours a day, 365 days a year. When they find themselves in traumatic situations, it is vital that we have a robust wellbeing strategy in place.
Over the last couple of years, we have had two particularly distressing traffic-related incidents directly involving employees, who subsequently received support from IED Training Solutions and their Trauma Stress Management programme.
The help given by Ian and his team to our colleagues was immeasurable, and both still use the coping strategies that were discussed to ensure they maintain a positive mental outlook. They have returned to full working capacity which has helped to strengthen the positive wellbeing culture that exists in the business.
Additional training by the IED team has allowed us to expand upon what we have learned by putting in place trauma stress management networks, allowing us to help colleagues who find themselves in traumatic situations.